Billing
Healthcare, Technology
Remote Patient Monitoring (RPM) — Plain Language Overview
within PointClickCare facilities
Remote Patient Monitoring (RPM) is a Medicare service that allows providers to bill for monitoring and managing physiologic data (e.g., blood pressure, weight, glucose, oxygen saturation) collected digitally from patients at home. RPM helps detect issues early, improve outcomes, and reduce avoidable hospitalizations.
Book a demo
View features

📋 RPM RequirementsTo bill RPM under CPT codes 99453, 99454, 99457, 99458, the following elements must be met:

1) Patient Eligibility (CMS)

  • Patient must have a condition where monitoring physiologic data is medically necessary (e.g., hypertension, diabetes, CHF, COPD).
  • Data must be digitally uploaded and transmitted, not self‑reported manually.

2) Device & Setup (CMS/AMA)

  • 99453: Initial setup and patient education on use of RPM device.

“Remote monitoring of physiologic parameter(s)… initial set-up and patient education.” (AMA CPT® descriptor)

3) Device Supply (CMS)

  • 99454: Device(s) supply with daily recordings and programmed alerts, billed per 30 days.

“Device supply with daily recordings or programmed alerts transmission, each 30 days.” (AMA CPT® descriptor)

  • CMS requires 16 days of data in a 30‑day period for billing 99454.

“At least 16 days of data in a 30‑day period are required to bill 99454.” (CMS, 2021 PFS Final Rule)

4) Treatment Management (CMS/AMA)

  • 99457: First 20 minutes of clinical staff/physician/QHP time in a calendar month, spent on management and interactive communication with the patient/caregiver.
  • +99458: Each additional 20 minutes.

“Treatment management services… requiring interactive communication with the patient or caregiver during the calendar month.” (AMA CPT® descriptor)

5) Communication Requirement (CMS/AMA)

  • Interactive communication is explicitly required for 99457/99458.

“Treatment management services… requiring interactive communication with the patient or caregiver during the calendar month.(AMA CPT® descriptor)

  • CMS reinforces this requirement:

“Codes 99457 and 99458 include time spent in treatment management services and require at least one synchronous, two-way interactive communication with the patient or caregiver each month.(CMS, CY 2019 PFS Final Rule)

  • What counts: live phone calls, telehealth visits, or secure portal/chat with real-time back‑and‑forth.
  • What does not count: one‑way data transmission, automated alerts, or educational materials without response.

6) Documentation (CMS)

  • Document device type, condition monitored, patient education/setup, data transmission logs, time spent, and details of interactive communication.

7) Billing Restrictions (CMS)

  • Only one practitioner may bill RPM for a patient per month.
  • RPM cannot be billed concurrently with RTM for the same patient/condition in the same month.
  • Clinical staff time may be billed under general supervision.

8) Frequency

  • Device supply code (99454) is billed per 30 days.
  • Management codes (99457/99458) are billed monthly.

✅ Quick Takeaway

RPM enables providers to bill for remote monitoring of physiologic data using FDA‑defined medical devices. To stay compliant:

  • Perform initial setup and patient education (99453),
  • Bill device supply per 30 days with ≥16 days of transmitted data (99454),
  • Provide 20+ minutes/month of management time with interactive communication (99457/99458),
  • Document all activities and communications accurately.

RPM ensures clinicians are reimbursed for proactive monitoring that supports patient safety and reduces avoidable hospitalizations.

Download the RPM guide by filling out the form 👉
Learn how remote patient monitoring works, our supported devices and platform features.
Thank you!
We’ve received your request and will email you the RPM guide shortly.
There was an issue submitting your form. Please try again. For help, email sales@careconnectionnetworks.com
supported devices CCN
Built for growtH:
RPM, CCM, PCM, BHi and RTM.
Trusted by the world’s highest impact remote monitoring programs

Ready to learn more?

Book a demo