Healthcare, Technology
Billing
What Is Behavioral Health Integration? 🧠➡️🏥
within PointClickCare facilities
Behavioral Health Integration (BHI) is a Medicare Part B program that lets your primary care team weave mental and behavioral health right into every office visit. Instead of siloed therapy sessions, you—and your care coordinator—spend at least 20 minutes each month working together on mood checks, coping strategies, medication reviews, and more. Key perk: Most of it can happen by phone or telehealth, so patients feel supported without extra trips to the clinic.
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Who Qualifies? ✅

Any patient with at least one behavioral health diagnosis counts—whether that condition was on the books before or you identify it over time. Think:

  • Depression, anxiety, PTSD

  • Bipolar disorder

  • Substance-use concerns

  • And any other mental or psychiatric condition you treat

Why BHI Rocks 🌟

  1. Smashes Stigma
    Embedding mental health in primary care normalizes it. Patients open up sooner and feel it’s “just part of their health,” not something to hide.

  2. Boosts Outcomes
    Studies show integrated care lowers depression scores and can cut overall healthcare costs. Win–win!

  3. Flexible Delivery
    Phone calls, video visits—even secure messaging can count toward your 20-minute billable time.

The Magic Code: CPT 99484 📝

  • What it covers:
    – A systematic assessment of needs
    – Creation & ongoing updates of a personalized care plan
    – Regular check-ins and coordination with therapists or psychiatrists
    – 20+ minutes of care management time, per patient, per month

  • How to bill:
    Submit 99484 once you hit that 20-minute mark—easy peasy.

Getting Patients Onboard 🚀

  1. Enroll at a Visit
    During an in-person exam or Annual Wellness Visit, explain BHI’s benefits & costs (Medicare covers 80%), then document consent—written or verbal.

  2. Set Expectations
    Talk through:


    • How BHI helps (better mood, fewer ER visits)

    • The 20-minute commitment each month

    • Their right to opt-out anytime

  3. Kick Off with a Care Plan
    Build a roadmap of goals—sleep, stress management, medication adherence—and share it with the whole team.

Launching Your BHI Program 🎬

Before you dive in:

  • Assemble a Team
    Physicians, care managers, and—if needed—a psychiatric consultant. Clarify roles so nobody drops the ball.

  • Identify Candidates
    Use your EHR to flag patients with behavioral health diagnoses. Start small—with a pilot group—then scale.

  • Choose Your Tech
    Pick a platform that tracks minutes, stores care plans, automates billing, and surfaces patient-reported data.

  • Train Everyone
    Walk through “what-if” scenarios—lost devices, no-show calls, privacy questions—so care managers can troubleshoot on the fly.

Value-Based Care & Beyond 💡

  • Cost Savings: Integrated behavioral health could save the U.S. healthcare system $38–68 billion annually by reducing ER visits and admissions.

  • Quality Incentives: BHI performance can feed into value-based contracts and quality‐measure reporting.

Rural Impact: Use HCPCS code G0511 in Rural Health Clinics or FQHCs to bundle BHI with other care management services—no extra red tape, just better access.

Combine & Conquer 🔗

BHI plays nicely with:

  • Chronic Care Management (CCM)

  • Remote Patient Monitoring (RPM)

  • Transitional Care Management (TCM)

Just remember: bill separately, meet each program’s rules, and watch care quality—and patient smiles—go up. 😄

Behavioral Health Integration isn’t a “nice to have”—it’s a game-changer for holistic, value-based primary care. Ready to integrate mind and body in every visit? Let’s do it! 🚀

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